Home service for eye check-up?! Yes, you read that right! Times have really changed and in the time of the "new normal" when we are all working from home and experiencing digital eye strain, eye care is an essential self-care step that we must not take for granted.
Truth to be told, since I am not from Cebu, I don't have any idea where to go. I saw the website of FOCAL SIGHT by De Los Reyes Optical so I asked my Cebuano friends about them. All of them said it has a good reputation that's why I gave it a try!
And I'm happy I did because every penny I paid was all worth it!!! From eye check-up done via home service to free delivery of my new specs, it was an excellent customer service experience! You can schedule your own eye check-up at the comfort of your home! https://focalsight.shop/pages/mobilevisit
I highly recommend this to my Cebuano friends living in Cebu and Lapu-Lapu City especially if you are afraid to go out or cannot go out due to heightened Covid-19 restrictions. Don't let your eye suffer for so long. Have it checked before its too late!!!
My HOME SERVICE eye check-up was completed in 5 easy steps!
STEP 1 : BOOK ONLINE. Click this link to visit the Focal Sight website https://focalsight.shop/pages/mobilevisit
STEP 2 : PERSONAL DETAILS AND SCHEDULE. Fill-in the booking form with your complete details. Select your preferred date and time. Click submit to confirm your request for a home service. The earliest time available for appointment is 9am while the last slot of the day is at 4pm.
STEP 3 : CONFIRMATION. You will receive an email confirmation and also someone from the Focal Sight team will contact via the mobile phone you indicated to finalize your booking. It's that easy actually!
Here's a screenshot of the confirmation for my online booking done thru their website.
STEP 4: REMINDER ON THE DAY OF HOME SERVICE. On the day of my chosen schedule I receive an email reminder as well as a call an hour before my appointment from the branch manager who will be assisting the optometrist to inform me of their ETA and reconfirm my schedule for the home service.
Each consultation period is approximately 1 hour.
Based on what I experienced, they arrived on time and took a few minutes to set-up the portable optical box (PTB) and other items they brought. It's advisable for you to have the home service in your terrace or living room with access to a working socket because they will need to plug the PTB during the eye check-up.
STEP 5 : SETTLE THE BILL. Focal Sight accepts different mode of payments (Cash, Card, Bank Transfer and Gcash/e-wallets) that's why it's very convenient and hassle-free.
I was told that the duo team of Focal Sight came from the Banilad branch which was actually near where I am currently housed when I'm in Cebu City. Sir Ron and Dra.Meryll was efficient and organized. They worked well and made my eye check-up a smooth one. I guess one of the best feelings I had during the home service is the feeling of comfort and ease. I don't have to rush and Dra.Meryll patiently changes the lens and "calculate" what's best for my eyesight.
Compared to the eye check-up I had in a chain of optical shops located in a mall where I felt pressured by time and the service staff seems impatient for me to decide what I want, the Focal Sight Home Service gives me the the privilege of time and highly personalized service.
That kind of feeling like a VIP, all for the good fee of Php 450!!! My eye check-up was a breeze. My mind was finally at ease knowing that there's nothing serious and I just have to wear the most comfortable correct lenses for my eyesight to avoid triggering headache. Since my old specs had been with me for many years, I decided to also get a new frame. I was amazed by the selections of frames they brought based on my initial shape preference. They were reasonably priced for its material and style!
While I was fitting different frames, my friends who are hosting me here in Cebu also availed the opportunity to have their eyes checked without hassle in their respective hectic schedule.
I guess that's one of the beauty of having a home service because you can share the gift of eye care to those sharing the same roof with you. The 3 of us ended up getting our eyes checked and we're all highly satisfied with Focal Sight home service.
Ting was able to get an eye drop prescription to avoid her eye irritation while her husband Nigel was finally able to know his eye grade and have a solution for his blurry eyesight especially when driving. He placed an order for a specs with blue light blocker.